Returns & Exchanges
We want you to love your curls. If you are not completely satisfied with your purchase, you may return or exchange unopened products within 30 days of delivery.
1
Initiate Return
Contact our support team at [email protected] with your order number and reason for return.
2
Prepare Package
Securely pack the items in their original packaging, ensuring the products are unopened and unused.
3
Ship Item
Affix the provided return label and drop off the package at your nearest authorized carrier location.
4
Receive Refund
Once we receive and inspect your return, your refund will be processed to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing